Privacy policy

Privacy Policy

At HAUSOFHER, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how your information is collected, used and protected when you visit or make a purchase from our website.

Information We Collect

When placing an order or contacting us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Payment information
  • Order history
  • Communication records

We may also collect certain technical information automatically through cookies and analytics tools.

How We Use Your Information

Your information may be used to:

  • Process and fulfil orders
  • Arrange delivery and returns
  • Provide customer support
  • Communicate order updates
  • Improve our website and services
  • Prevent fraudulent activity

Payment Information

We currently accept payment via Bank Transfer (EFT). Sensitive payment information is handled securely and is not stored unnecessarily.

Marketing & Communication

By providing your contact details, you may receive communication regarding:

  • Order updates
  • Customer support
  • Exclusive drops and promotions
  • VIP channel updates

You may opt out of marketing communication at any time.

Sharing Of Information

HAUSOFHER does not sell or rent customer information to third parties.

Information may only be shared where necessary with:

  • Courier services
  • Payment processing services
  • Shopify and essential website providers

Data Security

We take reasonable precautions to protect your personal information and maintain secure systems to prevent unauthorized access.

Cookies

Our website may use cookies and similar technologies to improve user experience, website performance and analytics.

Customer Rights

Customers may request:

  • Access to personal information
  • Corrections to inaccurate information
  • Removal of personal information where legally permitted

Changes To This Policy

HAUSOFHER reserves the right to update or modify this Privacy Policy at any time without prior notice.

Contact Us

For privacy-related questions or support, contact us:

WhatsApp: 071 144 8906
Email: hausofher47@gmail.com